Frequently asked questions
Everything small businesses ask us about pricing, local SEO, websites and paid ads, grouped by topic. Can’t find your question? Message us on WhatsApp and a real person will reply.
General questions
Pricing, contracts and who owns what. These apply to every plan, wherever you are in Australia.
How much do your services cost?
Local SEO is $1,100 a month and includes two edited reels a week. Websites for small businesses start from $700. Paid ads management is $450 a month, plus the ad budget you choose, which you pay directly to Google or Meta. No setup fees, no hidden charges.
What’s included in the two reels a week?
You send us raw clips from your phone, and we turn them into two finished reels every week with captions, music, cuts and on-screen text, ready for Instagram, TikTok or Facebook. It’s part of your local SEO plan, with no extra charge. Active socials also help your Google profile look busy and trustworthy.
How long does local SEO take to work?
The first changes usually show up in your Google Business Profile: more calls, website clicks and direction requests, often within 4–6 weeks. Ranking for competitive searches takes longer, typically 3–6 months. After your audit, we’ll give you an honest timeline for your area.
What do I get for a $700 website?
A clean, mobile-first website of 15–20 pages with the content written for you, plus contact and WhatsApp buttons, basic SEO setup and Google Analytics. It’s built for small businesses that need a professional site that brings in enquiries. Need more pages, online booking or a shop? We’ll quote it upfront.
How much should I spend on ads?
That depends on your industry and how many leads you want. Many local businesses start with $500 to $1,500 a month in ad spend and grow it once the cost per lead is proven. Our $450 monthly fee covers setup, weekly optimisation and reporting, whatever your budget.
Do you lock clients into long contracts?
No. Our monthly plans run month to month, with no minimum term. We’d rather keep you because the results are good than because a contract says so.
Who owns the website, ad accounts and content?
You do. Your website, domain, Google Business Profile, ad accounts and reels are set up in your name. If you ever leave, you take everything with you.
Do you work with businesses outside Adelaide?
Yes. We’re based in Adelaide but work with small businesses across Australia. Everything happens over phone, WhatsApp and video call, so where you are doesn’t matter.
Can you help us show up in ChatGPT and Google’s AI answers?
Yes, it’s part of our local SEO plan. AI tools build their answers from your website, your Google profile, your reviews and mentions of you around the web. We make sure all of those say the same clear things about what you do and where, so you’re the business they recommend.
Working with us in Adelaide
How we work with Adelaide businesses, from the map pack to suburb-targeted ads.
How much does digital marketing cost in Adelaide?
With us, local SEO is $1,100 a month and includes two edited reels a week. Websites start from $700 for 15–20 pages with content. Paid ads management is $450 a month plus your ad budget. There are no setup fees, hidden charges or lock-in contracts.
Can you get my business into the Google map pack in Adelaide?
That’s the main goal of our local SEO plan. How fast it happens depends on your industry, your suburb and how strong your competitors’ profiles are. After your free audit, we’ll tell you honestly which Adelaide searches you can win and roughly how long it should take.
Do I need to meet you in person?
No. We’re based in Adelaide, but everything happens over phone, WhatsApp and video call. That keeps things fast for you and means you never have to leave your business for a meeting.
Can you target ads to just my part of Adelaide?
Yes. We set your Google and Meta ads to the suburbs or radius you actually serve, so you’re not paying for clicks from people you’d never travel to.
Do you only work with Adelaide businesses?
Adelaide is our home market, and we know it best. We also work with businesses elsewhere in South Australia and across Australia.
What types of Adelaide businesses do you work with?
Mostly local service businesses that rely on calls and bookings: [trades, health and beauty clinics, cafes and restaurants, real estate and professional services]. If customers find you on Google, we can help.
How do the weekly reels work?
You film short clips on your phone and upload them to a shared folder. Each week we send back two finished reels with captions, music and on-screen text, ready to post. They’re included in your local SEO plan.
Get a free audit of your Google profile, website and ads. We’ll tell you honestly what will bring you more calls.
Local SEO questions
Google Business Profile, rankings, reviews and what you need to do each month.
What is local SEO?
Local SEO is the work that helps your business show up when people nearby search for what you do, especially in the Google map pack and on Google Maps. It covers your Google Business Profile, reviews, directory listings and your website.
How much does local SEO cost in Adelaide?
Our plan is $1,100 a month with no setup fee and no lock-in contract. It includes everything on this page, including two edited reels a week.
How long does local SEO take to work?
You’ll usually see early signs in your Google profile insights, such as calls and website clicks, within the first few weeks. Ranking for competitive searches takes longer and depends on your industry and suburb. We’ll give you a realistic timeline after your audit.
Can you guarantee a number one ranking?
No, and be careful of anyone who does. Google says there’s no way to pay for a better local ranking. What we can promise is the work that Google says matters, done every month and reported honestly.
I don’t have a shopfront. Can I still rank on Google Maps?
Yes. Businesses that visit customers, such as trades and mobile services, can set up a service-area profile that hides the address and lists the suburbs they serve. We’ll set yours up correctly.
Do I need a new website for local SEO?
Not always. We’ll improve the website you have if it’s in reasonable shape. If it’s slow, outdated or missing key pages, we’ll tell you honestly and quote a new site separately.
What do I need to do each month?
Very little. Film a few short clips for your reels, send review requests to happy customers using the link we give you, and join a short monthly call. We handle the rest.
Do you write replies to my Google reviews?
Yes. We reply to every review, positive or negative, in your voice. We’ll check with you first before replying to anything sensitive.
Can you help if my Google Business Profile is suspended?
We’ll review why it happened and help you through Google’s reinstatement process. Google makes the final decision, so we can’t promise the outcome.
Who owns my Google Business Profile?
You do. We work as a manager on your profile. If you ever leave, you keep the profile, the reviews and all the content.
Website questions
Cost, timelines, content and ownership of your new website.
How much does a website cost in Adelaide?
Our small business websites start from $700 for 15–20 pages, with the content written for you. Online shops, booking systems and custom features are quoted separately, upfront, before any work starts.
How can a 15–20 page website cost only $700?
We’ve built a streamlined process for small local businesses: one discovery call, a clear page plan and a proven layout that we tailor to your brand. You get a professional site without paying for things a local business doesn’t need.
How long does it take to build?
Most small business websites are ready in 2–4 weeks from the discovery call. The biggest factor is how quickly we get your logo, photos and feedback.
Do you write the content?
Yes. We write every page from your discovery call, in plain language that sounds like your business. You review it and tell us what to change.
Will my website show up on Google?
Every site is set up for local SEO from launch: proper titles, headings, a page for each service and area, local schema and Google Search Console. Ranking well for competitive searches usually also needs ongoing work, which is what our local SEO plan does.
Can I update the website myself?
Yes. At handover, we show you how to change text and photos. If you’d rather not, just send us a WhatsApp and we’ll quote the change.
Do I own my website?
Yes. Your website and domain are in your name. If you ever move to someone else, you take it with you.
Can you redesign my existing website?
Yes. We’ll keep what’s working, such as pages that already rank, and rebuild the rest. Where page addresses change, we redirect the old ones so you don’t lose Google rankings.
Do you build online shops?
Yes, on Shopify or WooCommerce. Online shops are quoted separately because they need product setup, payments and shipping.
Do I need to meet you?
No. Everything happens over video call, phone and WhatsApp, so you never have to leave your business.
Book a free 30-minute call and ask us anything. No sales pitch, just straight answers.
Paid ads questions
Google and Meta ads: fees, budgets, accounts and what results to expect.
How much does Google Ads management cost in Adelaide?
Our management fee is $450 a month, with no setup fee and no lock-in contract. Your ad spend is separate and paid directly to Google or Meta, so you control it.
How much should I spend on ads?
It depends on your industry, how competitive your area is and how many leads you want. In your free review, we’ll look at what your keywords cost in Adelaide and recommend a sensible starting budget, then grow it once we know your cost per lead.
How quickly will I get leads?
Ads can start bringing enquiries within days of going live. The first few weeks are also a learning period, so cost per lead usually improves as we cut waste and find what works.
Do you take a percentage of my ad spend?
No. Our fee is a flat $450 a month, and your budget goes straight to Google or Meta. We have no reason to push you to spend more than makes sense.
Who owns the ad accounts?
You do. Your Google Ads and Meta ad accounts are set up in your name, with your payment card. We work in them as your manager. If you ever leave, the accounts, history and data stay with you.
I already have Google Ads running. Can you take over?
Yes. We’ll review your current account for free, show you where money is being wasted, and fix it rather than starting from scratch.
Can you show my ads only in certain Adelaide suburbs?
Yes. We target the suburbs or the radius you actually serve, and can exclude areas you don’t want work from.
Do I need a new website to run ads?
Not always. Ads need a page that loads fast and makes it easy to call or enquire. If your current site does that, we’ll use it. If not, we’ll tell you what to change, or quote a landing page or website.
Can you guarantee a number of leads?
No honest agency can, because results depend on your market, budget and offer. What we promise is weekly attention to your account, no wasted spend we can see, and clear monthly reporting on cost per lead.
Do I need to meet you?
No. Setup, reviews and monthly calls all happen over video call, phone and WhatsApp.
Want to go deeper?
Our guides answer the bigger questions in detail, with examples from around Adelaide.
How Google Maps ranking works, and 8 steps to show up when locals search nearby.
Read the guide → · 5 min read
Location settings, keywords and tracking that turn eastern suburbs clicks into leads.
Read the guide → · 5 min read
How to build useful suburb pages Google rewards, and the copy-paste trap to avoid.
Read the guide → · 4 min read
Still have a question?
Send us your question with a few details about your business, and we’ll reply within one business day. Or message us on WhatsApp for a faster answer.
Prefer to chat? Message us on WhatsApp.